Reference

How jz050 Handles Your Personal Data

This Privacy Policy sets out exactly what personal data jz050 collects when you open an account, how we use it, and the rights you hold over it.

Data collected with your knowledgeRetention limits applied by account typeYour rights to access, correct or eraseGoverned by applicable Indian lawContact us to raise any data concern
jz050 How jz050 Handles Your Personal Data
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you have a question about this Privacy Policy, want to request a copy of the data we hold on your account, or need to raise…

Email Privacy Request Send your data access, correction or erasure request to our dedicated privacy address.
Live Chat Support Open the chat widget inside your account and select the Privacy topic.
Account Settings Portal Your account settings page includes a Download My Data option and a section to…
DATA HANDLING PRACTICES

Six Ways We Protect What You Share With Us

Handling your data responsibly is not a box we tick at registration — it runs through every part of how your account works.

Encrypted Account Storage

Passwords are hashed using a one-way algorithm before storage.

Cookie Controls You Manage

We use session cookies to keep you logged in and analytics cookies to understand which pages you visit.

Minimal Data Collection

We collect only what is needed to run your account — name, email, phone, and payment reference numbers.

Retention Schedule by Account Type

Active accounts retain transaction records for the period required by applicable Indian financial regulations.

Your Right to Request Corrections

If the name, phone number or Paytm address on your account is wrong, you can update it via Account Settings…

Data Erasure on Account Closure

When you close your account and no outstanding balance or legal obligation exists, we erase your personal profile data from…

Your Privacy Policy Questions, Addressed

The questions below cover the topics we hear most often from account holders in India regarding how their personal data is managed, stored and shared. If your question is not listed here, reach out through live chat or email.

We collect your name, email address, phone number and a government-issued identity reference for verification purposes. Payment method details — such as your UPI handle or Paytm number — are collected only at the point of a transaction and stored in encrypted form.

We share data only with service providers who help operate your account — payment processors like UPI and PhonePe networks, fraud-detection partners and our cloud hosting provider. We do not sell your data to advertisers or unrelated third parties.

Personal identifiers are removed from active systems within 90 days of account closure, provided no balance dispute or legal hold is outstanding. Transaction records may be retained longer if required under applicable Indian financial regulations.

Yes. Send a data access request to our privacy email or use the Download My Data option in account settings. We will verify your identity and deliver a structured copy of your account data within fourteen business days.

Go to Account Settings to update your phone number, email or Paytm address directly. For changes to identity documents or your registered name, raise a support ticket and our team will process verified corrections within seven calendar days.

We use essential session cookies that keep you logged in, plus optional analytics cookies. You can review and update your cookie preferences at any time through the cookie panel in the site footer — withdrawing consent takes effect on your next page load.

Contact us first via our privacy email or live chat. If you are not satisfied with our response, you may escalate to the relevant authority under applicable Indian data protection law. We will provide the escalation contact upon request.